How do I let my AI agent book appointments on my calendar during a call or chat?

1. Create the bookable first: go to Calendars, Bookables, Add a bookable, and set what is being booked, the durations, availability, staff, capacity and any paid options or packages.
2. Open the agent, go to Tools and Integrations, click Create tool, add a Bookable and select your calendar.
3. Tag the tool in the agent's instructions with the @ symbol.
4. Test the agent. It should offer the next available times and book the appointment.

Use the Bookable Service step instead of the Ask and Save step when you want the agent to book. It asks the same kind of questions, but books the person instead of only taking their details. You can add custom questions to the bookable's intake form, such as a staff or captain preference, and the agent collects those answers too.

The agent can book this way by phone, text or social media.